Privacy policy
Peak Revival Co dba Peak Revival_X (“Peak Revival-X,” “we,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Policy (the “Policy”) explains our practices collecting information through our website located at peakrevivalx.com (the “Website”), and describes how we collect, use, and share such information, and certain rights and options users of the Website may have regarding their information. Use of our Website is also subject to our Terms of Service.
We reserve the right to amend or update this Policy from time to time or to create additional policies in order to accurately reflect changed circumstances or new legal requirements. As a result, it is important that you read this Policy closely so that you are fully aware of how and why we are using your personal information.
By providing us with personal information or using our website, you expressly consent to the information-handling practices described in this Policy. If you do not agree with this Policy, please do not use our website or provide us with your information.
Information We Receive:
A. Personal Information
For the purposes of this Policy, “personal information” is any information that identifies, relates to, or can be used to contact a particular individual. The types of personal information we may collect through this Website can be grouped as follows:
● Contact information – First name, last name, email address, mailing address, billing address, and telephone number.
● Account information – Username, password, and other account credentialing
information that we may request, or you may provide, to manage your account and
provide you access to Peak Revival-X -managed account information.
● Transactional information – Details about your transactions with us, including
payment methods, payments made or received, payment details, products purchased, transaction history, and other information regarding transactions between you and Peak Revival-X. Note that Peak Revival-X uses a third-party processor to collect, process, and store payment card or banking information used to make or receive payments.
● Marketing information – Details regarding informational and promotional materials
you may have requested or received from us, the products in which you are interested, your receipt of promotional communications, and information on your marketing or communication preferences.
● Communication information – Copies of communications and inquiries, including
product reviews and customer service inquiries, you have submitted to us, including
through email, calls, and features available on our Website.
● Technical support information – Details about any issues you are experiencing that
require technical support that you submit to us through our Website or provide in
response to us following up on your request for assistance.
● Device and usage information – Details regarding how and when you use our
Website, including the device used to connect to our Website, your IP address and
device identifier, the frequency and duration of your usage, the pages you view, what
websites or search terms referred you to our Website, and information about your
interaction with our Website.
We collect this information when you visit or navigate our Website, fill in forms on our Website, add products to your cart and/or complete a purchase, request information on our Website, communicate with us (including by phone, email, or otherwise), interact with chatbot or similar navigation features on our Website, visit or engage with our social media pages, participate in surveys or sponsored activities, or otherwise provide us with personal information.
Please note that we may aggregate or anonymize the foregoing types of information such that they are no longer capable of identifying you, in which case they are no longer considered “personal information.” We may also collect information about you from third-party sources and information about you that is publicly available.
B. Automatically Collected Usage and Device Information
Like most websites, our Website uses various technologies to automatically collect information about visitors. Those technologies include:
● Cookies. Cookies are small text files that a website transfers to a visitor’s device for recordkeeping purposes. We use cookies to personalize visitors’ experiences on our Website, provide content that we believe may be of interest, track visitor trends and patterns, engage in marketing and advertising, and otherwise analyze our Website traffic. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org. Please note that if cookies are disabled, you may not be able to enjoy certain features of our Website.
● Log Files and Device Identifiers. We use log files to track actions occurring on the
Website and collect data about visitors, including IP address, browser type, Internet
service provider, referring/exit pages, date/time stamps, and device identifiers.
● Web beacons and other technologies. Our Website may use other tracking tools,
including web beacons (also known as clear gifs, pixel tags, and single-pixel gifs),
which are small electronic images embedded in content and email messages that are not ordinarily visible to users. Web beacons allow us to track pages and content
accessed and viewed by users, as well as to monitor email readership.
● Analytics. Our Website may also use third-party analytics tools, such as Google
Analytics. You can find more information about how data is collected and processed
in connection with the Google Analytics service here. You can also read Google’s
privacy policy here.
The information collected through these technologies may be combined with personal information or aggregated with other information from Website visits. We may share information about your use of our Website with our advertising and analytics partners, who may combine it with other information that you previously provided to them.
C. Information from Other Sources
We may obtain both personal and non-personal information about you from business partners, vendor partners, contractors, suppliers, and other third parties and add it to other information we have collected. For example, Amazon may facilitate product purchases and provide us with information related to such purchases. We, and the third parties we engage, may combine information we collect from you over time, and across the Website, with information obtained from other sources. This helps us improve the information’s overall accuracy and completeness, and also helps us better tailor our interactions with you.
D. Social Media
If you interact with us on any social media platform: (i) depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Policy, and (ii) where we respond to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts. Social media platforms operate independently from Peak Revival-X and we are not responsible for the personal information that you choose to submit or link on any social media platform. We encourage you to review the privacy policies and settings of any social media platform with which you interact to help you understand their privacy practices.
How We Use Personal Information
We (or service providers acting on our behalf) may use the personal information identified above for the following purposes:
● Facilitating product inquiries or purchases, including the buying and shipping of any
Peak Revival-X products.
● Processing payments you make to Peak Revival-X or any warranted refunds or monetary corrections.
● Providing and optimizing your experience on our Website and ensuring that our
content is presented to you in the most effective manner.
● Responding to your inquiries and communicating with you, including regarding our
products, your purchases, and other issues.
● Sending you promotional or informational communications and solicitations, tracking your marketing preferences, and for our internal marketing purposes.
● Managing customer service issues, including issues relating to the performance of our Website, technical concerns, and related feedback.
● Developing, updating, and improving our services, customer service, and customer experience, and otherwise improving our knowledge and insights regarding potential customers or those who partner with us for our business.
● Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities in connection with the Website or the use of our services.
● Enforcing our agreements, complying with our legal or regulatory obligations, and
defending or advancing legal claims.
● Notifying you about changes to our Website, services, or material changes to this
Policy.
● Providing you with surveys or otherwise soliciting feedback from you.
● Performing other functions as otherwise described to you at the time of collection or to which you otherwise consent.
For more information about your options relating to your personal information and your communication preferences, see “Choices About the Collection and Use of Personal Information” below.
Our Marketing Efforts
We may send you direct marketing communications from time to time including news, updates, offers, and other announcements relating to our services and activities. We will only send marketing messages where the law allows us to do so and, in the event that you no longer wish to receive marketing communications from us, then you can always unsubscribe using the option provided in the communication you have received (e.g., in the footer of the email) or by contacting us using the information below.
Disclosure of Personal Information
When the information we collect about you is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.
In addition, we may share your information with the following types of entities:
● Business partners, service providers, investment partners, and third-party vendors
necessary for the performance of any contract we enter into with you. For example, your information may be shared with our payment processing providers, accountants, outside counsel, consultants, or other providers of professional services.
● Service providers we use to facilitate our business operations and administration. These third parties have access to your personal information to perform specific tasks on our behalf. For example, our service providers include (i) IT and system administration providers, (ii) providers that facilitate your use of the Website (e.g., our website hosting provider, or chatbot service provider); (iii) payment processors, and (iv) data storage providers.
● Marketing and advertising vendors that may assist with lead generation, hosting
information relating to potential customers, marketing automation, advertisement
placement and targeting, and marketing campaigns and communications.
● Analytics vendors in order to understand our Website traffic and usage patterns, optimize our Website, and identify potential new customers.
● Regulatory and governmental authorities, law enforcement agencies, and courts, as necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
● Buyers or other successors prior to or in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, where the information is among the assets being transferred.
● Other parties for any purpose we disclose at the time you provide the information.
Protection of Personal Information
We use appropriate administrative, technical, and physical measures to protect your personal information from loss, theft, and unauthorized use, disclosure, or modification. Please be aware that no data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us and you do so at your own risk.
Your Choices About Personal Information
We respect your right to make choices about the ways we collect, use, and disclose your information. We try to offer you meaningful choices regarding your personal information. Some choices you have regarding personal information include the following.
Marketing Emails – As required by applicable laws, you can opt-out of receiving
promotional emails from us by clicking the “opt out,” “unsubscribe,” or similar link in
any such promotional emails and following the instructions provided.
Cookies – Depending on your browser or device, you may have the option to set the browser to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies. Each browser and device are different, so we recommend you evaluate the tools and settings available in your browser or device, as well as any available instructions for the same. Please note that if you disable or delete cookies, you may not be able to access or use certain features of the Website.
Google Analytics – As discussed above, we use Google Analytics in connection with the Website. If you would like to refrain from having your data collected by Google Analytics, Google has developed an opt-out browser that you can use. You can find more information on how Google uses information it collects here.
Interest-Based Advertising – To opt-out of personalized or interest-based
advertisements, you may be able to adjust the settings on your device. Please go to your device settings and opt-out through the controls provided through Google/Android or iOS, as applicable. Each operating system, iOS for Apple phones, Android for Android devices and Windows for Microsoft devices, has its own instructions on how to prevent the delivery of interest-based advertisements. (We cannot guarantee that these instructions will not change, or that they will continue to be available; they are controlled by each mobile platform, not us.). For any other devices and/or operating systems, please visit the privacy settings for the applicable device or contact the applicable platform operator. You can also visit https://optout.aboutads.info to opt out of interest-based advertisements.
Declining to Provide Information – You can choose not to provide us with information we may request through our Website, but that may result in you being unable to use certain features of our Website, request information about our services, make purchases, or initiate other transactions with us.
Do Not Track Mechanisms – Please note that our Website does not honor “Do Not
Track” signals, and such signals will not impact the operation of this Website.
Jurisdiction-specific Choices – Additional choices may be afforded to you under the laws of your place of residence, as described below.
In addition to the above, you may contact us using the details provided at the end of this Policy with any questions about the choices relating to your personal information.
Rights Afforded to California Residents
California Civil Code § 1798.83 (California’s Shine the Light Act) permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident, you may ask us to refrain from sharing your personal information with certain of our affiliates and other third parties for their marketing purposes. Please tell us your preference by contacting us at the contact information below.
Notice for Nevada Residents
Under Nevada law, Nevada “consumers” may request that “operators” of internet sites and online services refrain from the “sale” of their “covered information” to third parties (as such terms are defined under Nevada law). “Covered information” includes first and last name, address, email address, and phone number, or an identifier that allows a specific person to be contacted either physically or online. As discussed above, we share your information with certain third parties that we believe can provide you with offers and promotions for products and services of interest to you and in the other ways described above. We do not believe that our sharing in this regard would qualify as a sale under Nevada law.
Canadian Residents
If you reside in Canada, various Canadian laws, including Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), may provide you certain rights with respect to your personal information, including the right to request information about the collection, use, or disclosure of your personal information, to request access to your personal information, and to challenge the accuracy and completeness of your personal information and have it amended as appropriate.
If you are a Canadian resident and would like to make a request regarding your personal information, please send a request to [insert email address] with the subject line, “Canada Resident Request,” or otherwise contact us using the information in the “How to Contact Us” section below. We will attempt to respond to your request as quickly as possible, but may ask you to provide additional information to enable us to locate the personal information or determine how it has been used or disclosed. We will provide you access, as appropriate, at minimal or no cost to you.
International Transfers
Peak Revival-X is headquartered in the United States and, as a result, the information you provide to us may reside on servers or workstations located the United States. You understand and consent that information you provide may be transferred to the United States. You also understand that the data protection laws in the United States may be different from those of the country where you reside. When we transfer personal information to the United States, we will implement appropriate and suitable safeguards to protect such information as may be required by applicable
data protection laws.
Data Storage and Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or other mandatory reporting requirements, and as otherwise required by law.
Our Website may contain links to third-party websites. For example, our Website may link out to an article on a third-party news source or publisher website. Such websites have separate privacy policies that you should review. We do not control these third-party websites and are not responsible for the content of linked websites or those companies’ data-handling practices.
Children’s Privacy
Our Website is a general audience site and is not directed at, or intended for use by, children under the age of 13 years. Accordingly, we do not knowingly collect personal information from children under age 13. Should we discover that a child under the appropriate age provided their personal information, we will use that information only to respond to that child and inform them that we must have parental consent before receiving such information.
Changes to this Policy
Please note that we may change this Policy from time to time. If there are changes to our Policy, we will post them here and update the “Last Updated” date at the top of this document. Continued use of this Website after any changes is deemed to be acceptance of those changes. Accordingly, we encourage you to check the Policy periodically for updates.
How to Contact Us
For questions or more information about our privacy practices or to raise any concerns or challenges regarding our privacy practices, please contact us by e-mail using the contact information provided below:
Peak Revival Co dba Peak Revival-X
info@peakrevivalx.com